Five consumer growth trends for 2014

It would be nice for any business to be able to know market trends before they happen and plan accordingly. Unfortunately, no one can see the future, says Aneesh Reddy, co-founder and CEO, Capillary Technologies. But don’t worry: some market trends are unmistakable....

Repair, replace or refund defective goods

With Christmas coming up, consumers will be shopping up a storm for their loved ones. But what are your rights when you find that the tablet, earrings or toy you bought doesn’t even last six months? Consumer Goods and Services Ombudsman, Advocate Neville Melville says...

Consumers shape the future of television

Connectivity and convergence are increasingly becoming a core part of consumer’s day-to-day lives, with television just one such example where consumer need and demand is beginning to shape how these devices are used. According to Lance Berger, head of Product...

Touch technology: a new paradigm

Touch based solutions are an elegant answer to the question many markets and salespeople continue to raise – how do we meaningfully connect with consumers? The pervasiveness of touch based technology is hard to deny. One need only spend a few moments with a young...

Beware the walled gardens

The technology industry is well-known for coining its own unique phrases and expressions. From big data, to digital divide, to Web 2.0 – and all of the others in between – these phrases have often translated into common usage. While many have become obsolete as...

Mobile apps can boost tourism

As the travel industry builds up to INDABA, from 11 to 14 May, tourism-dependent Africa should give mobile apps their serious consideration, as apps can help them capitalise on commercial opportunities more swiftly and build more lasting relationships.  Mobile is an...