Nov 18, 2013
With Christmas coming up, consumers will be shopping up a storm for their loved ones. But what are your rights when you find that the tablet, earrings or toy you bought doesn’t even last six months? Consumer Goods and Services Ombudsman, Advocate Neville Melville says...
Oct 31, 2013
Connectivity and convergence are increasingly becoming a core part of consumer’s day-to-day lives, with television just one such example where consumer need and demand is beginning to shape how these devices are used. According to Lance Berger, head of Product...
Aug 20, 2013
Touch based solutions are an elegant answer to the question many markets and salespeople continue to raise – how do we meaningfully connect with consumers? The pervasiveness of touch based technology is hard to deny. One need only spend a few moments with a young...
May 10, 2013
The technology industry is well-known for coining its own unique phrases and expressions. From big data, to digital divide, to Web 2.0 – and all of the others in between – these phrases have often translated into common usage. While many have become obsolete as...
Apr 16, 2013
As the travel industry builds up to INDABA, from 11 to 14 May, tourism-dependent Africa should give mobile apps their serious consideration, as apps can help them capitalise on commercial opportunities more swiftly and build more lasting relationships. Mobile is an...
Mar 18, 2013
The speed at which technology devices are moving into the business is a cause for concern for the IT department. But not in the sense that these devices are unwanted, but rather through the highlighting of the need for IT to start providing the same levels of service...
