Chatbots could revolutionise retail and e-commerce

Considering that the retail industry is so competitive, a retailer’s (in)ability to automate is often an indicator of their success or failure. By James Bayhack, sub-Saharan Africa director at CM.com And, even though retailers realise the importance of providing...

On-demand economy booms

There’s no doubt that Covid-19 expedited the rise in e-commerce and lead to the now-near institution of the home economy. By Antonio Bruni, CEO and founder of Picup And, while the pandemic comes under control with an almost complete relaxation of restrictions,...

On-demand economy booms, faster delivery is expected

There’s no doubt that Covid-19 expedited the rise in eCommerce and lead to the now-near institution of the home economy. And, while the pandemic comes under control with an almost complete relaxation of restrictions, the on-demand delivery trend is firmly fixed...

Fraud safety tips for online shoppers and merchants

Towards the end of every year, Black Friday transaction data typically illustrates the year’s e-commerce expansion in South Africa. This year, it painted an unmistakable picture of the previous 11 months, with South Africans feeling the cash crunch. However, payment...