Avoid cyber-cons, budget disasters on Black Friday

The retail frenzy that is Black Friday is here. Last year, bargain hunters favoured online shopping – a trend noticed globally and not just in South Africa. Budget Insurance urges consumers to exercise caution in managing their money smartly and in protecting...

Pick the right B2B e-commerce model

Customer behaviour has changed significantly since the introduction of global restrictions and lockdowns. B2B sales organisations have quickly embarked on a digital transformation journey to meet customer demands and to sell goods and services online. By Nick Durrant,...

Is t-commerce the future of shopping?

Television commerce or t-commerce is a growing trend across the globe where consumers can instantly purchase products that appear on TV. Interactive live TV shopping is easy, simply point and click the remote to purchase a product. By Nick Durrant, CEO of Bluegrass...

Making chat commerce work

For consumers wary of engaging physically with service providers, online self-service channels have increased in popularity over the past 18 months. Consumers want to chat to businesses where they are, on channels that suit them. It may suit the business to have a...

Let’s ensure SA’s e-commerce growth is inclusive

E-commerce in South Africa has more than doubled over the period from 2018 to 2020. By Steve Briggs, chief sales and marketing officer at Seacom The Covid-19 pandemic has boosted demand for home deliveries, with research by World Wide Worx revealing that online retail...