Is t-commerce the future of shopping?

Television commerce or t-commerce is a growing trend across the globe where consumers can instantly purchase products that appear on TV. Interactive live TV shopping is easy, simply point and click the remote to purchase a product. By Nick Durrant, CEO of Bluegrass...

Making chat commerce work

For consumers wary of engaging physically with service providers, online self-service channels have increased in popularity over the past 18 months. Consumers want to chat to businesses where they are, on channels that suit them. It may suit the business to have a...

Let’s ensure SA’s e-commerce growth is inclusive

E-commerce in South Africa has more than doubled over the period from 2018 to 2020. By Steve Briggs, chief sales and marketing officer at Seacom The Covid-19 pandemic has boosted demand for home deliveries, with research by World Wide Worx revealing that online retail...

Picup introduces premium driver network for businesses

Picup, a crowdsource delivery and tech company, has introduced Picup Plus, a premium service aimed at businesses that require drivers to represent their brand. Picup Plus was specifically designed for business clients that require the delivery experience to align with...

Chat commerce set to disrupt e-commerce

Technology advancements, particularly those in the user interface area, have made the chat channel far more user-friendly and accessible to customers. This is helping drive growth in the channel, giving companies a confidence boost when it comes to supporting it as...