Be Black Friday smart, not hacked

In 2019, the queue to get a hot TV deal was outside the doors of the shops. People pressed against one another in a bid to snag that offer and head on home with the perfect Christmas gift. In 2020, the dynamic has changed. Retailers are implementing online specials...

How to nail Black Friday during a pandemic

Black Friday – the American-born commercial holiday celebrated annually on the day after Thanksgiving – has gained significant local traction in recent years. From revenue of just under R2,5-billion in 2017, to almost R2,9-billion in 2018, last year saw...

Don’t confuse e-commerce with omnichannel retailing

The age of the mall is waning. The phrase that sends property fund managers into a cold sweat. But it’s not just the lower foot traffic as a result of Covid that is to blame for the pressure on brick-and-mortar stores. Businesses which have refused to embrace...

Black Friday: the pandemic edition

Black Friday 2020. It’s a date that, in the past, would herald long queues, close confines and fights over discounted television sets and kitchenware. Today, this picture needs to be framed by social distancing, masks, and reduced physical risk. But, asks Wynand...

SA’s e-commerce appetite is growing

As Black Friday looms, rethinking and filling ‘holes’ in existing e-commerce platforms will be critical, writes Gareth Hawkey, CEO of redPanda Group. In South Africa, and indeed, worldwide, e-commerce has been turbo-charged by the newfound reliance on...

Secure your safety while shopping online

With the start of lockdown now over six months ago, certain behavioral and shopping trends have started to become clear. The extreme regulations necessary in Level 5 significantly contributed to an increased uptake in online shopping, and put e-commerce into the focal...