Don’t confuse e-commerce with omnichannel retailing

The age of the mall is waning. The phrase that sends property fund managers into a cold sweat. But it’s not just the lower foot traffic as a result of Covid that is to blame for the pressure on brick-and-mortar stores. Businesses which have refused to embrace...

Black Friday: the pandemic edition

Black Friday 2020. It’s a date that, in the past, would herald long queues, close confines and fights over discounted television sets and kitchenware. Today, this picture needs to be framed by social distancing, masks, and reduced physical risk. But, asks Wynand...

SA’s e-commerce appetite is growing

As Black Friday looms, rethinking and filling ‘holes’ in existing e-commerce platforms will be critical, writes Gareth Hawkey, CEO of redPanda Group. In South Africa, and indeed, worldwide, e-commerce has been turbo-charged by the newfound reliance on...

Secure your safety while shopping online

With the start of lockdown now over six months ago, certain behavioral and shopping trends have started to become clear. The extreme regulations necessary in Level 5 significantly contributed to an increased uptake in online shopping, and put e-commerce into the focal...

SA’s top-ranked alcohol delivery app scales up

When your business is based on the nationwide delivery of alcohol to homes, the banning of liquor sales, for several months, during the Covid-19 pandemic, should signal the death of your enterprise. To emerge from a reality like this, with more than 160 000 new...

What to expect when a parcel arrives at the door

The courier industry was thrust into the spotlight recently after eNCA reported that a jogger had discovered hundreds of Covid-19 test kits dumped on the N2 in the Eastern Cape. The company transporting the goods was prosecuted, and found to be negligent for putting...