Secure your safety while shopping online

With the start of lockdown now over six months ago, certain behavioral and shopping trends have started to become clear. The extreme regulations necessary in Level 5 significantly contributed to an increased uptake in online shopping, and put e-commerce into the focal...

SA’s top-ranked alcohol delivery app scales up

When your business is based on the nationwide delivery of alcohol to homes, the banning of liquor sales, for several months, during the Covid-19 pandemic, should signal the death of your enterprise. To emerge from a reality like this, with more than 160 000 new...

What to expect when a parcel arrives at the door

The courier industry was thrust into the spotlight recently after eNCA reported that a jogger had discovered hundreds of Covid-19 test kits dumped on the N2 in the Eastern Cape. The company transporting the goods was prosecuted, and found to be negligent for putting...

E-commerce feels logistics pinch of Covid-19 boom

The Covid-19 pandemic has spurred unprecedented growth in ecommerce, accelerating local adoption rates by as many as three to five years. However, as online shopping continues to boom, many online retailers have struggled to cope with the demand and disruptions to...

Ensure a smile in the last mile

Putting a “smile into the last mile” will be key to retaining customers through lockdown and beyond, as the widespread shift to home deliveries is set to outlast the Covid-19 pandemic. From large retailers and restaurant chains to artisan food producers...

Online shopping: supplier obligations and consumer rights

Courier companies have hit the ground running as online shopping takes off while malls remain an eerie reality. Finger shopping, snuggled under the duvet, has become a new norm for many South Africans, but what do we know about our rights as electronic consumers or...