Gumtree introduces instant messaging on its app

Gumtree South Africa has launched an app update that includes instant messaging functionality that allows buyers and sellers to ask questions and/or reply immediately. The app is designed for users who want to buy and sell quickly and easily. Notifications are...

Black Friday ups the ante for e-commerce

It’s the most wonderful time of the year! Well, for some that is. For others, it marks the start of a crazy time of year when malls and parking lots are too full, the possibility of being bumped by a trolley increases, queues stretch into aisles and outdoors...

Personalised shopping experiences coming soon

With the rise of industrialisation, shopping became a mass market, impersonal experience. Today however, we are seeing a significant trend back to an experience-driven economy, writes Jaco Barnard, head of retail at Wipro South Africa. Personalisation has become an...

Build an efficient control centre for your digital business

How do you measure an e-commerce site? Which KPIs are good to have when running a digital business? What KPIs should control the daily e-commerce activities? How can e-commerce companies get a comprehensive view of KPIs from multiple systems? Sven Hammar, CEO of...

Prepare your e-commerce site for the Christmas shopping rush

The Christmas shopping rush is soon upon us and the only thing we can be certain of, is that online shopping of gifts will continue to increase. But also that many e-customers will be disappointed with their online shopping experiences. “Response time is...