Online stores over-promise, under-deliver

When transacting online, customers expect a smooth, quick and unfettered service from the moment they enter the site to the fulfilment of their request, whether it’s a banking or shopping experience.Zane Zietman, chief operating officer of Digital Planet, leaders in...

Expertise the key to online security

The days are long gone when you could protect your bank accounts by keeping your PIN number safe, says PayGate IT director David Beukes – these days the business of security is a lot more complex and best left to experts. “We all instinctively believe that if...

Gumtree Automotive revamps user experience

Gumtree Automotive is introducing big changes to ensure that a smoother user experience for both prospective car buyers as well as the thousands of professional sellers that already make use of the site’s ad management dashboard. “Since the introduction of the Gumtree...

E-commerce drives industry transformation

In the last two years, IDC visited more than 30 traditional enterprises and industry clusters proceeding from the emerging mode of Internet such as e-commerce, and obtained a deep insight into the impact of Internet on traditional industry transformation and upgrade....

Retailers need to improve e-stores in 2015

A new study released by the South African Council of Shopping Centres (SACSC) has revealed that South African retailers generally did little to advance their sub-par online shopping offerings 2014, yet local consumers are increasingly integrating online and offline...

M-commerce changes African retail game

New technologies such as cloud computing are revolutionising the way people do business across the globe. In the African market, infrastructure has traditionally proven to be a challenge that has hindered adoption of new technologies, says Jaco Barnard, head of Retail...