Why delivery times are important in e-commerce

One reason that big-name online retail stores like Amazon enjoy the market share they do is because of the speeds at which they deliver. In 2023 the company delivered goods to members using its Prime service at faster-than-ever speeds globally, with 7-billion items...

E-commerce could boost SME transporters

Since the pandemic, unprecedented numbers of people have embraced technology and shifted to e-commerce. Consequently, transport companies have increased demand. Justin Manson, sales director at Webfleet South Africa, sees this shift as a significant opportunity for...

Our last-mile delivery game needs to be on point

Africa’s last-mile delivery market is expected to be worth $2,3-billion (R43-billion) by 2030. If one considers that the continent will be home to some two billion people by 2050, it becomes clear that this sector will grow exponentially and offer many new...

Do global e-commerce platforms herald a boom for SA SMEs?

The news that Amazon is eyeing the South African market is sparking predictions that a new online future is almost upon us, and the established local e-shopping scene will never be the same. The beneficiaries of a more competitive local scene are expected to be...

Sustain talent through employee wellbeing

In the milieu of the modern workplace, where creativity, collaboration, and caffeine-powered brainstorming sessions reign supreme, mental health is the mechanism that keeps everything in motion, write Joshua Mills, talent manager, and Alison Palmer, head of human...
Unified commerce for customer-centric retail success

Unified commerce for customer-centric retail success

In the dynamic world of retail, understanding the evolving nature of the consumer journey is paramount. With increasing technological advancements and rising customer expectations, retailers need to be agile and responsive, ensuring their customers can seamlessly...