Protecting your online store from fraud

Card fraud is rampant in South Africa, and growing at an alarming rate. This year, losses due to credit card fraud have increased by 23% to R453,9-million, according to the latest statistics from the SA Banking Risk Information Centre, says Donovan Marais, channel...

Power balance has shifted in e-commerce

The media has devoted enough columns that talk of disruption and disintermediation for the terms to be dismissed as mere buzzwords, but buzz aside, it is been proven that disruptors have entered the market that will be impossible to dislodge: customers, says Claire...

Ding, dong the site is dead

David Finkelstein, director of worldwide marketing at KEMP Technologies, provides six tips to ensure your retail website stands up to the strain of online Christmas shopping. For many online retailers the spike in sales in the weeks running up to Christmas is...

Online retailers and festive season hiccups

Online retailers tracking website performance now and putting the right tools in place, will be well prepared to cash in on peak sales periods and grow their market in future, says Riverbed, says Brent Lees, senior product marketing Manager for EMEA at Riverbed...

Move to omni-channel this festive season

As the market intensifies in the build up to the festive season, retailers in particular, need to communicate more intuitively and intelligently to connected consumers, says Lynette Hundermark, MD of Useful & Beautiful. It would seem that investing in...

Save with PayGate fraud protection service

Payment service provider PayGate says its automated fraud protection service PayProtector continues to save online businesses from lost revenue due to online fraud attempts, says Brendon Williamson. “At one regional airline in Africa we reduced their incidence of...