Online retailers and festive season hiccups

Online retailers tracking website performance now and putting the right tools in place, will be well prepared to cash in on peak sales periods and grow their market in future, says Riverbed, says Brent Lees, senior product marketing Manager for EMEA at Riverbed...

Move to omni-channel this festive season

As the market intensifies in the build up to the festive season, retailers in particular, need to communicate more intuitively and intelligently to connected consumers, says Lynette Hundermark, MD of Useful & Beautiful. It would seem that investing in...

Save with PayGate fraud protection service

Payment service provider PayGate says its automated fraud protection service PayProtector continues to save online businesses from lost revenue due to online fraud attempts, says Brendon Williamson. β€œAt one regional airline in Africa we reduced their incidence of...

E-tailers aren’t heroes of e-commerce

The Web has entered a new, participatory and social phase. Some have dubbed it Web 2.0, others refer to the third wave of the net, but one thing is clear – consumers are the producers of the web, the not-so-silent partners of the e-commerce world. The early stages of...

The Internet has changed users

The way we think, read and shop has changed for good. The way we shop online and the way we operate offline are distinctly different things. Our minds have become used to toggling between screens, with some purchases better suited to fast data-point shopping...

Mobile payments improve customer experience

Mobile payment technologies are gradually beginning to make inroads into both cash and credit card payments in South Africa – mostly because of the convenience they offer to both the customer and the business owner. Vuyo Mpako, Head of Innovation and Channel Design at...