Oct 30, 2014
Mobile payment technologies are gradually beginning to make inroads into both cash and credit card payments in South Africa – mostly because of the convenience they offer to both the customer and the business owner. Vuyo Mpako, Head of Innovation and Channel Design at...
Oct 27, 2014
The retail automotive industry is one of the most competitive in the world. Customers have more choice, more buying power and sadly, less time, than ever before – which would explain the explosion of online car sales platforms and how individuals use them. “Research...
Sep 30, 2014
I’ve spent my entire life involved, in some way or the other, in the motor industry – at oil companies, the Retail Motor Industry Association and, recently, the world of online car sales. When e-commerce (and the subsequent deluge of e new car platforms) started...
Aug 28, 2014
The Internet is becoming more accessible to the average South African, but there are a lot of mistakes that new users are making that could prove to be dangerous. “The Internet is becoming essential for us,” says Claire Cobbledick, head of Marketing for Gumtree South...
Aug 13, 2014
A positive customer experience is imperative to sustain growth in today’s competitive retail market. Nowadays customers decide how, when, and where they want to engage with a brand, whether it be in a physical store or on smartphones, tablets and desktop computers. In...
Jun 24, 2014
Apple’s iPhone 5S and the recently launched Samsung S5 have impressed consumers with the new biometric fingerprint authentication technology which the manufacturers have added to the models. According to Simon Leps, CEO of Fontera Digital Works, although many...
