Argos, eBay pilot the future of retail

The tie-up between Argos and eBay is the dawn of a new kind of retail environment and could spark more partnerships, according to Associate Professor of Marketing & Strategic Management Scott Dacko. Home Retail Group Plc’s Argos is trialling a partnership with the...

Getting into the customer’s pocket

The imminent m-commerce boom presents great opportunities to improve business by engaging with the customer on a more personal level, says Stanchion Payment Solutions product manager, Carol Simpson. While mobile penetration in South Africa is high, uptake of mobile...

Retailers urged to practice e-commerce

The number of consumers in South Africa making use of online shopping platforms is likely to increase over the next few years, due to the escalating cost of transport, as well as the rise of mobile phones used to make purchases. This is according to Fatima Sullivan of...

E-commerce reaches tipping point in SA

As South African e-commerce gains momentum, retailers can expand their reach significantly by adding online and mobile channels and picking the right technology and fulfilment partners for the journey.  Digital participation curve According to a 2012 report by...

Omni-channel retail set to change shopping

The woman is browsing shoes for her friend’s upcoming wedding. Next to her, her husband is sound asleep. She covers him with the duvet, adjusts her own pillows and continues her 3am shopping spree. With a mere swipe of her finger, her tablet’s display switches over to...

SA companies need mobile identities

Now is the time for South African companies to establish a mobile identity, run targeted mobile promotions and leverage social media to seriously engage the growing mobile commerce market. This is the view of management at MicroStrategy South Africa, a leading...