Oct 13, 2023
In the dynamic world of retail, understanding the evolving nature of the consumer journey is paramount. With increasing technological advancements and rising customer expectations, retailers need to be agile and responsive, ensuring their customers can seamlessly...
Oct 11, 2023
As enterprises move online, the shipping and logistics sector offers many solutions that can help them become more sustainable, writes Natasha Parmanand, MD: operations sub-Saharan Africa, at FedEx. Among these is the growing field of reverse logistics. Sustainability...
Sep 1, 2023
With e-commerce in South Africa breaching the R55-billion a year mark, home delivery has become a way of life for the country’s consumers. Yet delivery isn’t the right fit for every retailer’s customer base or business model. Each merchant should...
Aug 18, 2023
The retail industry has witnessed a remarkable transformation in recent years due to the widespread adoption of mobile devices, leading to the emergence of mobile commerce (m-commerce). This paradigm shift has changed how companies engage with their customers and...
Jul 31, 2023
In today’s dynamic global business environment, the importance of environmental, social, and governance (ESG) factors, as well as sustainability, is becoming more apparent. Nikhil Naidoo, zero accelerated sustainability solution lead at Remote Metering Solutions...
Jul 25, 2023
The delivery game has experienced a seismic shift in recent years, thanks to the convergence of Gen Z’s shopping habits and the exponential growth of online shopping. Gen Z, the digitally native generation born between the mid-1990s and early 2010s, has not only...
