Dec 5, 2022
The boom in e-commerce, at the height of the Covid-19 pandemic, was unprecedented. The International Trade Administration found that online sales in South Africa increased by almost 70% between 2019 and 2020, equating to over R30-billion. According to Deloitte’s...
Nov 23, 2022
One of the advantages of being an online retailer is that, theoretically, customers can buy any time of the day. But that doesn’t mean customers don’t have favourite times to shop online, particularly on Black Friday. Joshua Shimkin, head of marketing and...
Nov 23, 2022
If there’s one thing two years of living and working at home has taught South Africans, it’s how to shop online and embrace the convenience it offers, especially for those who are time-strapped or actively seeking out a good deal. With Black Friday on our...
Nov 21, 2022
Choices, choices. Just like most other purchases, consumers now have so much choice, be it online or a more conventional approach, and it’s easier than ever to click or ‘swipe’ brand promotions away. And in a digital age, if we want to still be in...
Nov 18, 2022
Market studies show that the recent Covid-19 pandemic served as a significant catalyst for ecommerce adoption among retail customers across the globe, with a vast majority of shoppers moving their spending online. By Mayen Warrie, key account executive at Infobip...
Nov 17, 2022
With Black Friday and the festive season fast approaching, retailers are gearing up for a bumper shopping season. It is the perfect opportunity for retailers to offer an exceptional end-to-end customer experience by introducing click-and-collect as part of their...
