Nov 9, 2022
For online retailers, Black Friday is one of the biggest business opportunities of the year. But without the right logistics in place, it could turn into a major business headache and customer deterrent. “No matter how stable your site is and how good your...
Nov 4, 2022
The 2022 South African Township CX Report, which surveyed more than 1 400 townships residents, found that in the space of a year online purchases grew by a staggering 42%, from 28% in 2021 to 70% this year. Given their love of technology and the internet, it stands to...
Nov 1, 2022
In today’s digital world, where e-commerce platforms are becoming the de facto standard for many shopping experiences, the retail value chain has access to more data than ever before. By Andrew Dawson, MD of MACmobile The explosion of business intelligence and...
Oct 31, 2022
As retailers head into 2023, the industry must face many challenges, such as keeping stores and warehouses staffed in what many fear is a foundational readjustment in the labour market. With the food industry constantly evolving, the future of grocery retail is at the...
Oct 25, 2022
In today’s digital world, where ecommerce platforms are becoming the de facto standard for many shopping experiences, the retail value chain has access to more data than ever before. By Andrew Dawson, MD of MACmobile The explosion of business intelligence and...
Oct 24, 2022
Online grocery purchasing has gone through the roof, traditional offline shoppers are now discovering and switching to online. By Nick Durrant, CEO of Bluegrass Digital Many consumers started buying groceries online over the past two years and will continue to do so...