New normal: converting a crisis into an opportunity

The world today is a different place from the one we knew before the Covid-19 pandemic. The pandemic has changed the way we live, work, socialise and transact. By Anupam Pahuja, vice-president: India, South East Asia, Middle East and Africa at PayPal Social distancing...

Unlocking data sets CIOs, companies and customers up for success

While companies used to build one to three year transformation plans, today technological advancements and customer expectations are changing much faster. By Robin Fisher, senior area vice-president of Salesforce Emerging Markets Everything companies do has to be...

BPO critical to ensuring business continuity

As companies attempt to recover after a rough 2020, their main objective is to do more, with less. By Gean Botha, MD of Programmed Process Outsourcing Budgets are stretched, human resources are stressed and the toll of working through a pandemic is evident in the...

How technology can drive farm profits

Agriculture is currently one of the most dynamic sectors to conduct business in. The expected economic growth rate coupled with the growth of the middle class in Sub-Saharan Africa, and the continent’s untapped agricultural potential present role players in this...

Build for resilience through innovation

External disruptors and start-ups are constantly shaking up the business world, pushing technological boundaries and reimagining the future. According to Leona Mentz, regional operations manager: Asia, Middle East and Africa at BT, it has become crucial to not only...