Apr 11, 2017
It is no secret that South Africa in general has a culture of poor customer service across many sectors of the economy and the telecommunications industry is no exception. The last report from the South African Customer Satisfaction Index (SAcsi) for Mobile Data...
Apr 10, 2017
There is a strong case to be made for early investment in the Internet of Things (IoT), a radical new technology driving what has been called a fourth industrial revolution. This is according to Agnat Max Makgoale, CEO of IoT network Vula Telematix, who says:...
Apr 4, 2017
Too many businesses make the mistake of thinking a business year is a full twelve months. It isn’t. Late March and early April is more often than not a slow time of year for many organisations. People go on holiday, children are on school break, and the end-of-summer...
Apr 4, 2017
Traditionally, a business would build a product and hope to find customers who want to buy it. Aggressive marketing tactics would hook consumers who, faced with few other choices, would respond accordingly. The company would corner the market and move on to building...
Apr 3, 2017
The evolution of technology has meant that small to medium enterprises (SMEs) no longer need to be responsible for IT in the traditional sense. In fact, they have surpassed their larger counterparts as early adopters of the latest cloud-based services, writes Brian...
Mar 31, 2017
SD-WAN is all about the seamless and the smart, writes Brendan Mc Aravey, country manager at Citrix South Africa. South African businesses increasingly depend on connectivity. This is because tech-savvy customers require businesses and service providers that meet...
