Nov 16, 2015
The evolution of the BYOD movement demands that organisations make the progression to effective and efficient control of information. Charlene Munilall, GM: Consumer Business Group, South Africa says this has resulted in a greater focus on implementing mobile device...
Nov 13, 2015
Smart cities are best defined as urban ecosystems that leverage technology and connectivity to deliver services to citizens, writes Martin Vergunst, business solutions executive at T-Systems South Africa. They touch on almost every aspect of public life: basic service...
Nov 11, 2015
Master data management (MDM) has a critical role to play in the pursuit of gaining that elusive single view of a customer. But are organisations effectively capitalising on the technology at their disposal or are they missing out on key opportunities? Petr Havlik,...
Oct 28, 2015
The concepts of digitisation and digital transformation have been floated in endless conversations about the future of commerce. However, while we tend to refer to these concepts in abstract terms, the hard realities of digital disruption are starting to hit...
Oct 21, 2015
Connected cars give vehicle manufacturers an incredible opportunity to move from the current state of limited and indirect contact with customers – to proactive, direct customer contact that forges stronger relationships and creates better customer experiences,...
Oct 16, 2015
South Africa’s mobile messaging market is a fiercely contested space, it is therefore important that organisations examine their mobile channel requirements carefully to obtain optimal value in the future, writes Jacques Swanepoel, COO of Cellfind. The mobile...
