Increasing business agility with the new hybrid WAN

In the past, most applications were housed on-premises and the WAN was a well-defined and predictable environment, writes Taj ElKhayat, regional vice-president, Middle East and Africa at Riverbed Technology. This is no longer the case, as nowadays, the WAN is...

Availability critical to profitability over Black Friday, Cyber Monday

The increasing popularity of Black Friday and Cyber Monday in South Africa is seeing retailers gearing up for what is expected to be a bumper sales weekend. However the influx of visitors to e-tailers places websites under increased pressure, making availability a key...

The real IoT situation revealed at last

Researched in late 2016 with ongoing updates, the new IDTechEx report on the Internet of Things (IoT), Internet of Things (IoT) 2017-2027, is intended to assist investors, participants and intending participants and users. Dr Peter Harrop, chairman of IDTechEx,...

IoT isn’t only for big businesses

The Internet of Things (IoT0 is not only for big businesses – it will also create a wealth of opportunities for smaller enterprises to transform their business processes, drive efficiency and become more productive. Those that seize the initiative can get a...

Five factors behind digital transformation success

Digital transformation is having a huge impact on every aspect of the way we work, live and learn. Big data, social, cloud computing and developments in mobile technology have already drastically altered the landscape of business, education, entertainment and...

Gamification the future of service delivery

The term gamification is the industry’s latest buzzword. Used extensively as a marketing term, it has become part of the IT lexicon. These days, gamification is being used to persuade customers to buy more, improve service levels in call centres, and even...