Connected cars transforming after-market engagement

Connected cars give vehicle manufacturers an incredible opportunity to move from the current state of limited and indirect contact with customers – to proactive, direct customer contact that forges stronger relationships and creates better customer experiences,...

What to look for in a mobile enablement partner

South Africa’s mobile messaging market is a fiercely contested space, it is therefore important that organisations examine their mobile channel requirements carefully to obtain optimal value in the future, writes Jacques Swanepoel, COO of Cellfind. The mobile...

Will you disrupt or be disrupted by your industry?

Technology underpins the ability of South African companies to innovate continuously, spurring growth, writes Indran Naick, cloud ecosystems and enterprise development leader at IBM South Africa. Across the continent we see more and more forward-thinking empowering...

Why ‘availability’ is here to stay

The era of the “always-on” business has emerged, thanks to a rise in improved connectivity and devices that allow easy and affordable access to the internet, writes Rick Vanover, senior product strategy manager at Veeam. Our agile mobile workforce and...

F5 invests in EMEA operations

F5 Networks has announced a major new customer service, security and product development facility to benefit its EMEA-wide operations. Based in Warsaw, the F5 Technical Center Warsaw is likely to spur high-profile jobs in the area, and features a Technical Services...