Utilities companies embrace service, remain relevant to customer needs

Utilities companies should be used to the occasional existential threat. It happened when monolithic phone companies had to adapt globally to the arrival of the internet, smartphones and competition from digital-first competitors. By Claudia Johnston, sales director...

The vital role of managed services for secure networks

The exciting evolution of connectivity will undoubtedly touch every aspect of society and change it for the better. By Mohamed Elsokkary, head of managed services for Gulf countries at Ericsson With the deployment of 5G and the demand for reliable, secure, and robust...

The role of drones in our future

You call your Uber Elevate. Your drone taxi arrives and flies you to your meeting. While you’re there, you organise the drone delivery of your business’ cargo from ship to shore. You’re feeling philanthropic, so you donate to an NPO with...

Microsoft Surface and the ROI for IT departments

To stay competitive in this new business and economic environment requires new strategies and practices. Technology is being recognised for its strategic importance as a critical component of the business, not just a source of cost efficiencies. “It’s...

5G mobile networks are ‘fibre networks in disguise’

Service providers are investing in 5G as it will deliver speeds approaching 10 gigabits per second. That is 600 times faster than standard 4G speeds, and more than 10 times faster than some residential fibre offerings. This is according to ProLabs, a global leader in...