Keep IT costs down with managed data services

The arrival of Covid-19 and its impact on the economy threatens to undo the careful technology investments made by businesses. By Hemant Harie, MD of Gabsten Technologies Over the past decade, digital-centric and data-driven business environments have been gaining...

Tips for building better chatbots

Want your chatbot design to deliver genuine customer engagement? Build it properly, writes Matt Grobler, pre-sales engineer at Inovo. Chatbots don’t work. Well, not unless they’ve been integrated intelligently and strategically to create a seamless...

Preparing your business for a more dynamic lockdown scenario

The implications of a move to level 3 lockdown are quite significant for businesses. For businesses, this means preparing for level 3, as well as having contingency plans in place to go back to level 4 or level 5 if need be, says Euphoria Telecom CEO John Woollam. The...

Creating the network you need for new ways of working

Running a business during lockdown can mean you need your network to work in different ways – some you’d planned to implement at some point before the pandemic anyway and some you hadn’t foreseen. Brian Lappin, head of product management at BT,...

The network is vital, but keep it simple

Security has become incredibly complex. With thousands of products available, from end-point security, to device security, application security and network security, there is a lot of security to consider. By Gareth James VMware NSX manager for sub-Saharan Africa With...

Remote culture: DNA for the ‘next normal’?

The Covid-19 crisis has, at least temporarily, brought thousands of people to the home office, writes Garsen Naidu Cisco South Africa country manager. The question is, what happens after the pandemic? Are companies returning to the old models with only physical...