BPO critical to ensuring business continuity

As companies attempt to recover after a rough 2020, their main objective is to do more, with less. By Gean Botha, MD of Programmed Process Outsourcing Budgets are stretched, human resources are stressed and the toll of working through a pandemic is evident in the...

How technology can drive farm profits

Agriculture is currently one of the most dynamic sectors to conduct business in. The expected economic growth rate coupled with the growth of the middle class in Sub-Saharan Africa, and the continent’s untapped agricultural potential present role players in this...

Build for resilience through innovation

External disruptors and start-ups are constantly shaking up the business world, pushing technological boundaries and reimagining the future. According to Leona Mentz, regional operations manager: Asia, Middle East and Africa at BT, it has become crucial to not only...

Reimagining the physical office and its connectivity needs

Like many others, I am ready to return to the office, writes Mandy Duncan, Aruba country manager for South Africa. Or at least, to have the option of returning to the office as we all move to the new hybrid working model that will see employees shifting between their...

Trends and challenges that will impact businesses

The 2020s will be defined by the way organisations transform their businesses to address changing circumstances, writes Darren Roos, CEO of IFS. The disruption of the pandemic has brought fresh urgency to business decisions that will influence how we live and work for...