Can virtual BPO operations remedy the jobs crisis?

Before Covid-19 came along, work was a place. Today, work is an activity, and loosening the physical shackles of having employees sit at desks in specific locations may help unleash a new wave of prosperity and employment for South Africa and the entire continent. By...

Four-day work week trend spins back into the mainstream

The four-day work week is nothing new. Reading about its anticipated return is akin to getting a letter from an old friend who disappointed you long ago and then disappeared, but for whom you still have fond feelings. By Johan Botes, partner and head of the employment...

Applying algorithms to workplace conflict could save millions

The NBA was recently rocked by footage of Golden State Warrior teammates involved in a fistfight during practice. By Martin Dippenaar, CEO of Global Kinetic It is certainly not the first time athletes at the highest level have been known to have the pressures of...

Bolster creativity to stave off worker apathy

Employers need to do more to provide fulfilling work, with recent research suggesting the majority of enterprise workers seek more stimulation and creativity in their job. This is the word from Jolene Castelyn, marketing executive at Ricoh South Africa, who comments:...

Temporary employment services support the growth of e-commerce

E-commerce has seen tremendous growth in South Africa in recent years, spurred by the Covid-19 pandemic that forced traditional retailers to develop an online presence. There is also a proliferation of small businesses offering goods and services online, allowing them...