The many facets of case management

What do an attorney, a fraud investigator, a claims analyst, a medical credentialing specialist and a university advisor have in common? While these professions are vastly different on the surface, they all share core underlying requirements in how they have to handle...

Talent management mistakes CEOs can’t afford to make

“Going into 2018, the stakes for CEOs have jumped dramatically in how they manage people,” says Stephen Miles of The Miles Group (TMG). “Boards and investors are pressuring CEOs not only to set the right tone at the top, but also to make sure talent...

Uncover passion and potential in new hires

If there’s one resolution HR departments should make this new year, it should be to transform the onboarding experience for new hires, writes Michelle Seko, talent acquisition manager at Sage Africa & Middle East. The importance of a good candidate...

Advantage to outsourcing executive payrolls

Complying with legislation that governs director’s PAYE for executive payroll is a complex undertaking and it makes business sense to outsource this function — including being able to leverage expertise to tick all the governance boxes. This is according...

Use interview mistakes to your advantage

You walk into the interview room, make eye contact with your interviewer, and shake hands firmly and confidently. Everything is going as expected until you sit down and knock coffee all over the table. What do you do? Going for an interview can be a stressful and...

Boost workplace productivity and morale in January

Strengthen team bonds and improve morale and motivation this January for a happier, more productive workforce, writes Paul Burrin, vice-president of Sage People. The hangover from the festive period can continue long into January — culminating in the dreaded...