Time to start treating our employees like customers

In today’s connected marketplace characterised by an increasingly tough economic climate, it is no longer possible for businesses to compete purely on price. As such, companies are implementing strategies to position themselves in a more positive light, improve...

Empower employees for the digital age

As businesses continue to introduce new digital tools and services within their organisations, for the benefit of both customers as well as employees, they are faced with a host of new opportunities and challenges. Among the challenges is the need to effectively...

Know your facts before embarking on retrenchments

A tough economic climate continues to see numerous organisations restructuring and implementing retrenchments in an attempt to streamline operations and increase profitability. According to Kay Vittee, CEO of Kelly, retrenchments are often unexpected, and employers...

Software communities can create jobs

The South African economy is at a tipping point. Slow economic growth and the recent downgrading of the sovereign rating has dire consequences for job creation and business growth. In times like these, businesses start looking at where they can cut costs and jobs are...

Human, technology relationships will bridge digital skills gap

A mature and responsible relationship between humans and technology will bridge the digital skills divide, guiding people from digital refugees to digital citizens. This was one of the topics of conversation at a technology gathering in Johannesburg recently. Hosted...

Manage inappropriate staff behaviour on social media

To manage an organisation’s reputation and ensure that it is not associated with any controversial, discriminatory or damaging (legally, financially or otherwise) views, it is vital to keep an eye on what employees are putting out on social media platforms. This...