10 things small business owners should know

The small business sector is one of the fastest growing and most active in the market today. Much of the investment, R&D and innovation stems from this segment. It is a hotbed of start-ups and business development, where business concepts are brought to fruition....

Successful sales in a tough economy

When a country’s economy is challenged, business becomes difficult for most industries – perhaps, most of all for the sales industry, which relies on the economic position of its clients. Thus, the economic climate is a crucial component in determining the sales...

Leveraging workforce optimisation tools

With customer experience taking centre stage within the contact centre space, it is becoming increasingly important to have the right technology and software to support first class service. “With a heavy focus being placed on customer satisfaction and engagement, the...

DVT launches first Learnership Programme

Software and solutions company DVT has launched a new Learnership Programme as part of the company’s continued efforts to nurture business and software development skills, particularly in South Africa’s previously disadvantaged communities. The new programme is...

A positive approach to employee wellness

To inspire a physically and mentally healthy workforce, a proactive approach must be utilised. Gone are the days where a depression hotline is good enough; we live in a highly stressful, complicated society. Waiting for an employee to be depressed, and then waiting...

Leverage workforce visibility in business

Workforce visibility is corporate speak for direct employee engagement and alignment, and according to HR and human capital management (HCM), if implemented correctly, can be a positive force for growth within a business. James McKerrell, CEO of CRS Technologies, a...