Jan 24, 2014
Ask people about the state of customer service, and there is a good chance that they will be able to tell you about at least five stories of terrible experiences – and not many positive ones, says Aki Kalliatakis – Leadership LaunchPad. In a recent survey of more than...
Jan 23, 2014
Not many people look forward to returning to work in a new year after a long festive holiday. To trading swimsuits for corporate suits, deck chairs for desk chairs, cocktails for coffee and sunscreen for a computer screen. To numb the pain, many come armed with New...
Jan 17, 2014
The value of having access to someone to discuss issues with, to lean on for moral support or for well-timed advice based on their proven track record (particularly in business) cannot be overemphasised. Experts in the wellness industry believe that the role that this...
Jan 16, 2014
Valentine’s Day is a day aimed at allowing people to share their love and admirations for one another. However, while there are certain behaviours that are simply not appropriate for the workplace, employers need to take into consideration how their employees may...
Jan 16, 2014
A story is always best told by someone who experienced it firsthand. Second-hand stories simply do not have the same credibility. The same is true of management: it is far easier to follow instructions and take guidance from a person who once did what you are now...
Jan 15, 2014
With the level of competition for jobs on the increase in South Africa, there is a very real need for job seekers to keep up with the skills requirements of the market. The soon-to-be enacted and somewhat controversial Youth Wage Subsidy/ Employment Tax Incentive...
