Counting the cost of workplace bullying

Bullying in the workplace is a reality that many employees face but few talk about openly, and this is a huge problem. By Anja van Beek, talent strategist, leadership & HR expert and executive coach Imagine a manager who consistently withholds information that is...

Insights from non-desk employees in the changing work environment

While debates about the future of office-based, remote and hybrid work models continue, frontline workers have long been navigating the challenges of dispersed, non-office environments. Although the challenges facing office-based and frontline workers differ, there...
Together, agents and humans can drive customer success

Together, agents and humans can drive customer success

AI is advancing rapidly, capturing the attention of CEOs, CTOs, and CIOs with its proven ability to boost productivity, enhance employee performance, and improve customer relationships. By Linda Saunders, director: solutions engineering Africa at Salesforce We are...

How to promote mental health in the workplace

World Mental Health Day (10 October) brings the critical issue of mental well-being to the forefront, with this year’s theme being It is time to prioritise mental health in the workplace. “Organisations can no longer afford to overlook the mental health of their...

Ignore employee burnout at your peril 

Employee burnout is a serious challenge facing companies of all sizes in South Africa. As businesses navigate a competitive environment and difficult economic conditions, they are often pressured to “do more with less”. Unfortunately, this often results in employees...

Support vital as fewer employees carry greater burden

As companies across the world face RIF – reduction in force –through either hiring freezes or retrenchments, it is important to focus not only on the impact to those who are made redundant. Equally important is to consider those who are left behind – the...