AI is changing the value of people in the BPO sector

AI is changing the value of people in the BPO sector

One of the most common questions asked of the business process outsourcing (BPO) sector is, ‘will artificial intelligence (AI) take jobs from the sector?’. The answer is a resounding no, writes By Mervyn Pretorius, chief technology officer of CCI Global. That said,...

EOR protects sensitive data across

Expanding into international markets offers companies exciting opportunities for growth. Beyond reaching broader customer bases and increasing global influence, this venture also opens doors to diverse new talent pools. However, as Nicol Myburgh, head of HR services...

Pros and cons of permanent versus independent hires

Hiring talent is a crucial decision, and the question of hiring a permanent employee or engaging an independent professional deserves serious consideration. Johann van Niekerk, co-founder and CEO of Outsized, breaks down the cost and other implications of hiring...

Companies Amendment Act fails on business friendly

The promulgation of the Companies Amendment Act 16 of 2024 (the Act) introduces, among others, sections 30A and 30B to the Companies Act 71 of 2008. The Act was published in the Government Gazette on 30 July 2024, but a promulgation date is still awaited. “Some...
Empower your people with AI fluency

Empower your people with AI fluency

At Dell Technologies, we recognise that AI fluency is about understanding when, where and how to use AI tools safely and responsibly. But it’s a challenge for organisations to ensure their people grasp these concepts in their work, writes Doug Woolley,...
Diversity can power innovation in the SA tech sector

Diversity can power innovation in the SA tech sector

In South Africa’s tech industry, significant strides have been made in recent years to drive innovation through diversity. However, the journey towards cultivating a truly inclusive and supportive environment for women is far from complete, writes Mia Odendaal,...