When your business needs formal processes

You conduct your performance reviews over a casual lunch or coffee meeting with employees, get expense reports and payroll done on Saturday mornings and record customer information on spreadsheets. You have survived your first few years as a start-up, and business is...

Could PMO gamification drive quicker adoption?

What do the introduction of new technologies, business re-engineering and process improvement projects all have in common? The answer is simple, these types of projects typically touch almost every aspect of a business and are classified as organisational change...

Managed services lets companies focus on innovation

Ian Summerfield, manager of services portfolio at Jasco Enterprise, writes about how a hands-off approach gives organisations more time for innovation. The arrival of a digital economy has ushered in an era of rapid business transformation. It’s brought new...

Enhancing productivity, transparency in IT support

For local enterprises of all sizes, employee productivity and staff motivation are two of the biggest stumbling blocks on the path to growth and sustainability. Within the IT support environment, in particular, businesses often suffer from a lack of transparency, and...

Executives at risk from new liability scenarios

New risks such as cyber incidents or data privacy, rising regulatory and shareholder activism and the influence of third party litigation funders are putting corporate leaders under more pressure than ever of falling foul of investigations, fines or prosecution over...

The importance of 15 minutes for business continuity

In the Always-On enterprise, every minute of work is focused on being more efficient and profitable than a competitor. This sees any failure or unavailability of data becoming a real problem that must be eliminated as soon as possible, writes Claude Schuck, regional...