Shifting focus from plans to outcomes

Load shedding is back on the cards and with this comes the possibility that with your systems may not be able to handle the fluctuating levels of power as well as the sudden dips and spikes, which could ultimately lead to system and hardware failure. The real question...

Your partners need business continuity plans

Widely recognised as a great way to improve efficiency and allow for a focus on core business, outsourcing also presents specific risks to business continuity. That’s because an incident at a service provider can have a knock-on effect, interrupting production at your...

Moving to managed services

As more and more organisations consider outsourcing all or part of their IT to improve efficiency or lower costs, managed services become an increasingly attractive option. However, there are several points businesses should understand about managed services before...

Are you spending enough on ICT continuity?

Few would question the necessity for ICT continuity solutions – but how many have interrogated how much they cost and how effective they are? That’s a question posed by Jaun Harmse, senior business continuity management advisor at ContinuitySA, who asks how many...

Performance management key for business

Mid-sized businesses are faced with the same challenges and priorities as their large enterprise counterparts. These include the need to better understand customer behaviour and business performance in order to grow the business and drive profitability in a highly...

Streamlining IT expenditure

Does your IT expenditure resemble a roller coaster ride? If the answer is yes, it probably means that there are some fundamental problems with the infrastructure, says Colin Thornton, CEO, Dial a Nerd. Incorrectly configured or sub-standard hardware can cause a host...