To outsource or not to outsource

When it comes to managing complex IT systems and networks, many business leaders are grappling with the question of whether to outsource some or all of their IT processes. As Roberto Caprio, MD of Dial A Nerd, points out, there are a number of factors to take into...

Outsourcing in the changed economy

Despite the global economic downturn in recent years, many outsourcing deals have been re-negotiated and extended. In many such cases the deals changed, in the sense that the commercial model was scrutinised and optimised to meet client objectives, says Dr Andrew...

SA and IT outsourcing in the coming years

With the South African IT services market expected to reach R53,3-billion by 2015, according to BMI TechKnowledge’s (BMI-T) South African IT Services Market Sizing and Forecast, and it is safe to say there is still considerable opportunity for IT players in their...

The power of predictive maintenance

As industries and governments turn toward greater mechanisation and become increasingly reliant on technology, the need to keep systems running smoothly has never been as critical as it is today, says Nadine Shenker, director of Business Intelligence and Advanced...

SA is a favoured location for offshoring

It is common practice today to seek out reputable companies that can successfully undertake work that is not part of the core competency of the client’s business. This form of outsourcing has become increasingly popular for development relating to information...

Outsourcing the data centre

Positioning of the core IT infrastructure and related technology integration, upgrade and deployment to bolster the data centre can have far-reaching consequences for business. Experts in the provision of managed ICT and professional services suggest that outsourcing...