Telecom expense visibility the missing link in financial governance

For good reason, people, capital, and infrastructure are known as the pillars that hold up organisations. Now comes a modern pillar that is just as important: connectivity. Nobody would deny the need for extensive financial oversight in monitoring spending on people,...

Multi-tenancy central to MVNO partnerships, enterprise strategies

Africa’s telecoms market is on a strong growth trajectory. Currently valued at $66,61-billion, the entertainment and telecoms sector is projected to reach $86.800billion by 2030, driven by a young population, increased mobile connectivity, and a rise in digital...

Community WiFi, MVNO and the rise of hybrid communications providers

SA Connect is the South African government’s national broadband policy and strategy. This framework aims to deliver universal, affordable internet access to all citizens. By Craig Palmer, CEO of VAS-X   Launched in 2013, the initiative seeks to connect government...

What the SME really needs from FTTB

Reliable connectivity remains essential to business longevity and resilience, writes Carmen Boshoff, fibre to the business (FTTB) product manager at Frogfoot Networks. South African companies want faster and more reliable connectivity. They also want fair competition,...
Africa’s telecommunications sector needs standardised regulations

Africa’s telecommunications sector needs standardised regulations

Africa’s telecoms space is packed with opportunity but an outdated and fragmented regulatory landscape means that fast, affordable and borderless telephony is still out of reach. Nic Laschinger, chief technology officer of Euphoria Telecom Two key barriers are...

Beyond bandwidth: FNOs should prioritise customer service

Fibre isn’t a luxury anymore – it’s as critical as water or electricity – but the service offered by South Africa’s fibre operators certainly doesn’t reflect this reality. By Richard Firth, CEO of MIP Holdings While specific data on the average call centre wait...