Unlocking future-proof services for Africa’s telcos

With voice revenues in terminal decline and future data revenue models uncertain, Africa’s telcos have to expand their value-added services portfolios. “On-demand entertainment and infotainment present the next big opportunity for telco VAS business...

How to overcome SA’s connectivity challenges

The world of connectivity which surrounds South Africa is fraught with political charge, economic complexities and red tape longer than man can measure. There are challenges which trip it up and slow its expansion, and yet it is showing more momentum today than ever...

Push to make 0800 numbers toll-free might backfire

While a new government regulation looks to make 0800 numbers free of cost for the caller, regardless of the network they use, high interconnect rates being proposed by some networks might actually push businesses away from toll-free numbers, and put the end user at a...

Are we running out of wireless bandwidth?

When you work for one of the world’s biggest and best technology companies, you’re always on call to provide tech support, writes Martin Walshaw, senior engineer at F5 Networks. I remember fixing a family member’s Wi-Fi connection that had slowed to...

Partnerships needed to realise digitisation’s true potential

The evolving demands of the ever-discerning consumer continue to give impetus to the private and public sector to offer customised digitisation solutions that meet their needs. This is according to David Mphelo, GM: public sector at MTN Business, addressing delegates...

Platforms can turn telcos into kings again

In conversations about telecommunications, moods can easily turn sour, writes Simon Carpenter, chief customer officer at SAP Africa. The golden age of the first mobile networks have faded somewhat. Data, once seen as a sideline and a potential revenue channel, has...