Push to make 0800 numbers toll-free might backfire

While a new government regulation looks to make 0800 numbers free of cost for the caller, regardless of the network they use, high interconnect rates being proposed by some networks might actually push businesses away from toll-free numbers, and put the end user at a...

Are we running out of wireless bandwidth?

When you work for one of the world’s biggest and best technology companies, you’re always on call to provide tech support, writes Martin Walshaw, senior engineer at F5 Networks. I remember fixing a family member’s Wi-Fi connection that had slowed to...

Partnerships needed to realise digitisation’s true potential

The evolving demands of the ever-discerning consumer continue to give impetus to the private and public sector to offer customised digitisation solutions that meet their needs. This is according to David Mphelo, GM: public sector at MTN Business, addressing delegates...

Platforms can turn telcos into kings again

In conversations about telecommunications, moods can easily turn sour, writes Simon Carpenter, chief customer officer at SAP Africa. The golden age of the first mobile networks have faded somewhat. Data, once seen as a sideline and a potential revenue channel, has...

Spectrum spectacle an opportunity to learn and grow

Telecom regulators across many countries across Africa are beginning to focus on available spectrum licenses to advance digital migration. While the majority of countries failed to meet the ITU’s June 2015 migration deadline, there is an increasing number that...

IoT and the changing role of service providers

Until now, the offerings of Mobile Network Operators (MNOs) have been geared towards mobile broadband and voice packages, writes Martin Walshaw, senior engineer at F5 Networks. As a result, their networks have been built to cater for personal devices such as...