Jun 14, 2013
British author Arthur C. Clarke famously said that any sufficiently advanced technology is indistinguishable from magic. For many, voice over Internet protocol (VoIP) falls into this magical category. VoIP – also known as Voice over IP, broadband phone or Internet...
Jun 7, 2013
A very exciting development currently playing out in the voice over IP (VoIP) arena is the sudden growth in fibre business premises, says Rob Lith, director of Connection Telecom. Having fibre-ready offices makes a company’s transition to VoIP infinitely easier, as...
May 28, 2013
Despite claims to the contrary by the country’s Department of Communications (DoC), broadband penetration in South Africa remains extremely low, which is hindering the country’s socio-economic growth. The DoC is being questioned about figures it released as fact in...
May 22, 2013
Gone are the days when South African consumers and corporations had just one option for addressing their telecoms needs. These days, the industry is abuzz with new providers entering the market, rolling out their own infrastructure and offering its services at...
May 20, 2013
Universal access to the Internet in South Africa is no longer being held back by high prices or a lack of education, but by government and regulatory inefficiency. Smartphones and mobile computing devices are getting cheaper and broadband far more affordable. But the...
May 16, 2013
With a price war in full swing in South Africa’s telecommunications market, the time is ripe for mobile providers to start looking at the central role that billing has to play in their customer strategies. This lynchpin of the customer experience has been neglected...
