May 16, 2013
With a price war in full swing in South Africa’s telecommunications market, the time is ripe for mobile providers to start looking at the central role that billing has to play in their customer strategies. This lynchpin of the customer experience has been neglected...
Apr 15, 2013
One of South Africa’s biggest retail banks, noted for its innovative use of technology, has again moved ahead of the competition with a cloud-based PBX solution from Connection Telecom. The Telviva platform provides the basis for easy group-wide rollout of a...
Apr 12, 2013
For vendors of PABX equipment and companies providing ICT support services to enterprise or small businesses, selling voice over IP (VoIP) services into their client base is an attractive business opportunity. It can lower telephony costs for the client, while earning...
Mar 25, 2013
Ahead of the fifth BRICS Summit to be held in South Africa on 26 and 27 March, Yaron Assabi, CEO of Digital Solutions Group, looks at the importance that technological developments hold in assisting these emerging markets’ continued growth. Rob Davies, Minister...
Mar 8, 2013
Choosing the right connectivity solution for a business is a no-brainer, right? With ADSL prices tumbling, all users have to do is choose the provider that offers the lowest price – and who promises to adjust the fee as prices fall further – and that’s it. Right?...
Mar 5, 2013
South Africa could at last be on the cusp of having a more competitive telecoms market. In 2010, the country’s telecommunications regulator, the Independent Communication Authority of South Africa (ICASA), implemented three interconnect rate cuts. These rates are the...
