The evolution of telephony

Communications technology has made astounding advances over time, and yet has not been allowed to deliver on its promise of bringing information to areas where it has the most potential for change and progress, says Rob Lith, business development director, Connection...

IP VPNs – the evolution of communications

Choosing a technology partner provider for your voice, video and data traffic can be complex. This is particularly relevant in business competitive environments where delays, information loss and downtime are truly worst case scenario, says Dean Young, senior sales...

African outsourcing enables agility

The phenomenal growth of mobile telecommunication has been touted as one of the great investment opportunities on the African continent over the last 10 years, and those who capitalised on it have generally enjoyed a great return on investment. However, as the market...

Better data warehousing grows telco revenues

As telecoms operators look to optimise networks and create new revenue streams, advanced data warehousing and analytics solutions present the answers, says Ayanda Dlamini, business development manager at LGR Telecommunications. Telecom operators around the world are...

How to manage services

Many companies have been confronted with the concept of managed services, a model whereby a third-party contractor (managed service provider, or MSP) delivers network-based services, applications and/or equipment to businesses, says Craig Freer, Vox Telecom head of...

VoIP is great if it works properly

There’s no question that voice over Internet protocol (VoIP) has become a standard tool for many companies. That’s owing to its promise of lower costs and the ability to substantially broaden the scope of what users can do with their telecommunications, says Riaan...