May 28, 2013
Despite claims to the contrary by the country’s Department of Communications (DoC), broadband penetration in South Africa remains extremely low, which is hindering the country’s socio-economic growth. The DoC is being questioned about figures it released as fact in...
May 22, 2013
Gone are the days when South African consumers and corporations had just one option for addressing their telecoms needs. These days, the industry is abuzz with new providers entering the market, rolling out their own infrastructure and offering its services at...
May 20, 2013
Universal access to the Internet in South Africa is no longer being held back by high prices or a lack of education, but by government and regulatory inefficiency. Smartphones and mobile computing devices are getting cheaper and broadband far more affordable. But the...
May 16, 2013
With a price war in full swing in South Africa’s telecommunications market, the time is ripe for mobile providers to start looking at the central role that billing has to play in their customer strategies. This lynchpin of the customer experience has been neglected...
Apr 15, 2013
One of South Africa’s biggest retail banks, noted for its innovative use of technology, has again moved ahead of the competition with a cloud-based PBX solution from Connection Telecom. The Telviva platform provides the basis for easy group-wide rollout of a...
Apr 12, 2013
For vendors of PABX equipment and companies providing ICT support services to enterprise or small businesses, selling voice over IP (VoIP) services into their client base is an attractive business opportunity. It can lower telephony costs for the client, while earning...
