Aspect Software acquires LinguaSys

Aspect Software, a leading award-winning cloud provider of fully-integrated consumer engagement, workforce optimisation, and back-office solutions, has announced another key acquisition continuing the company’s successful business transformation to a leading cloud...

Five ways cloud telephony aids SMEs

If the business world was a steep cliff and entrepreneurs were rock climbers trying to get to the top, think of modern technologies as the footholds they’d use to boost themselves higher and higher, says Ambarish Gupta, founder and CEO of Knowlarity. This analogy is...

UC gets real with Connection Telecom

For all the talk about unified communications (UC), few companies have delivered a truly connected platform and ecosystem with real business benefit. Cloud-based PBX provider, Connection Telecom is here to change all that with its Telviva business communication...

Choosing the right VoIP solution

Many organisations that have not embarked on a journey from traditional PSTN phone lines to VoIP are looking to make the change to take advances of the numerous benefits of this technology. From lower costs to reduced space, hassle free maintenance and remote...

Euphoria Telecom enhances productivity

Small business owners must realise that first customer contact has significant influence on customer acquisition and retention. The business telephony system is therefore the lifeblood of one’s business, one needs to ensure it is efficient. Euphoria Telecom CEO...

Making money out of video conferencing

As the local and global economy battles to rid itself from the hangover of the subprime mortgage clash, which propelled the world into global recession in 2008, companies of all sizes – and in every industry -are moving quickly to adopt video conferencing as a...