The endless revolution of VoIP

Voice over IP (VoIP) has changed telecommunications in dramatic and irreversible ways. And it’s only the beginning, says Rob Lith, director, Connection Telecom. Dramatic entrance When the Internet Protocol (IP) debuted in 1974, it became possible to transmit voice...

Connectivity is key to harnessing UC

The uptake of unified communications (UC) is being driven by the twin trends of mobility and BYOD, as organisations strive to give users the ability to work, communicate and collaborate remotely and on the move, with a wide variety of different devices. However, while...

UC will see greater mobility in 2014

When it comes to unified communication (UC) solutions this year, mobility is going to be one of the most important considerations, says Derick Roberts, CEO of wireless communications specialist TruTeq Devices, a company boasting Eskom and Telkom as clients. “There...

Keeping customers loyal to a bank

“Money is simple. The art is raising trust and dealing with people,” stated the IBM Institute for Business Value in its publication Fit, Focused and Ready to Fight. How Banks Can Get in Shape for the Battle Ahead, published shortly after the near global financial...

Conduct meetings using video conferencing

The art of meetings has come a long way. It all started – seemingly almost in Neanderthal times – with two people standing, or sitting, face-to-face to talk. It progressed to people from different places sitting down together in a boardroom to people in...

Customise video communications with APIs

Today’s working environment is more mobile than ever. Employees are no longer bound to their desks but can now work from home, on the road, while travelling, irrespective of what part of the world they are in, says David Sales, head of Product Management at Kathea....