Avoiding common collaboration mistakes

Collaboration is vital to an agile business, plus it is one of the best ways to be effectively creative. That is, by bringing together limited resources, people and great ideas, collaboration plays an important role in companies rising above the rest and remaining...

Taking video collaboration to the cloud

The benefits of video conferencing (VC) are widely acknowledged – the technology enables face-to-face communication on demand, without the need to travel, improving productivity and enhancing collaborative abilities, says Divesh Nathoo, pre-sales manager at Kathea....

IM landscape changes rapidly in SA

The rapid growth of the WhatsApp instant messaging (IM) client and the decline in the volume of chat messages going through MXit over the past 12 months in South Africa, are indicative of the change in the way people are using their mobile phones to communicate with...

How tech is changing the way businesses talk

Networked-based communications – or Voice over IP (VoIP) – is responsible for a radical overhaul of the role of the business PBX. Previously a mere utility that switched voice calls, today’s IP-PBX offers unprecedented efficiencies, flexibility and functional variety,...

WiFi plays a role in effective UC

While many organisations have made the move to the cloud and virtualised applications and servers in their data centres, they have been slow to virtualise unified communications (UC) applications says Ruckus Wireless. However, with the technological advancements made,...

Integr8 advocates linking up to UC

The relevance of social networking to unified communications (UC) and the impact these resources have on business today cannot be over-estimated. Robert Sussman, joint CEO of South African managed ICT services provider Integr8 believes that Microsoft’s offerings in...