Jul 30, 2013
The rapid growth of the WhatsApp instant messaging (IM) client and the decline in the volume of chat messages going through MXit over the past 12 months in South Africa, are indicative of the change in the way people are using their mobile phones to communicate with...
Jul 23, 2013
Networked-based communications – or Voice over IP (VoIP) – is responsible for a radical overhaul of the role of the business PBX. Previously a mere utility that switched voice calls, today’s IP-PBX offers unprecedented efficiencies, flexibility and functional variety,...
Jun 24, 2013
While many organisations have made the move to the cloud and virtualised applications and servers in their data centres, they have been slow to virtualise unified communications (UC) applications says Ruckus Wireless. However, with the technological advancements made,...
Jun 13, 2013
The relevance of social networking to unified communications (UC) and the impact these resources have on business today cannot be over-estimated. Robert Sussman, joint CEO of South African managed ICT services provider Integr8 believes that Microsoft’s offerings in...
Jun 10, 2013
Nowadays companies are increasingly expecting their employees to be able to communicate any time and from anywhere – and it appears that unified communications (UC) technologies are coming of age, and are providing this much-needed capability by consolidating a number...
Jun 7, 2013
Three years ago unified communications (UC) was touted as having the potential to be the next thing since sliced bread and, today, it certainly seems to be living up to its promise – offering users a plethora of streamlined communications and accelerated business...