IM landscape changes rapidly in SA

The rapid growth of the WhatsApp instant messaging (IM) client and the decline in the volume of chat messages going through MXit over the past 12 months in South Africa, are indicative of the change in the way people are using their mobile phones to communicate with...

How tech is changing the way businesses talk

Networked-based communications – or Voice over IP (VoIP) – is responsible for a radical overhaul of the role of the business PBX. Previously a mere utility that switched voice calls, today’s IP-PBX offers unprecedented efficiencies, flexibility and functional variety,...

WiFi plays a role in effective UC

While many organisations have made the move to the cloud and virtualised applications and servers in their data centres, they have been slow to virtualise unified communications (UC) applications says Ruckus Wireless. However, with the technological advancements made,...

Integr8 advocates linking up to UC

The relevance of social networking to unified communications (UC) and the impact these resources have on business today cannot be over-estimated. Robert Sussman, joint CEO of South African managed ICT services provider Integr8 believes that Microsoft’s offerings in...

Companies need to integrate communications

Nowadays companies are increasingly expecting their employees to be able to communicate any time and from anywhere – and it appears that unified communications (UC) technologies are coming of age, and are providing this much-needed capability by consolidating a number...

Unified communications comes of age

Three years ago unified communications (UC) was touted as having the potential to be the next thing since sliced bread and, today, it certainly seems to be living up to its promise – offering users a plethora of streamlined communications and accelerated business...