Get more out of your telephony investment in 2023

At the start of what could be a tough and uncertain year, businesses should seize the low-hanging fruit to achieve cost savings and efficiencies. For many, this means optimising their telephony. This is according to Nic Laschinger, chief technology officer at Euphoria...

Top technologies business owners should invest in

Delivering excellent customer experiences during the peak festive shopping season is an ongoing area of focus for business owners. With the shopping rush in full swing, lessons are being learnt and plans made for improved performance in 2023. Technology can help....

Why customers and CFOs gravitate towards unified communications

The way customers communicate with companies has evolved rapidly, which is why businesses are now placing a greater focus on delivering on the unprecedented flexibility and convenience demanded by customers. To avoid being left behind by competitors and new...

Cutting costs in the hospitality industry

As rising fuel prices and global economic upheaval continue to increase the cost of flights and leisure travel, local and international hospitality businesses are feeling the pinch. Companies in the sector need to evaluate how they can improve guest experiences while...

Copper to cloud: welcome to the communication revolution

Once upon a time, long ago, a farmer with his plough, hoe and sickle would have looked at a horse-drawn harvester with suspicion – it can’t do what I can do, surely? Later, engine driven equipment all but changed agriculture for good, fundamentally shifting the...