Nov 7, 2022
The way customers communicate with companies has evolved rapidly, which is why businesses are now placing a greater focus on delivering on the unprecedented flexibility and convenience demanded by customers. To avoid being left behind by competitors and new...
Oct 6, 2022
Technology is changing the way businesses operate at unprecedented rates, including the legal profession. From virtual hearings to background checks, file sharing and research, technology is changing the way law is practised across the world. While some would argue...
Sep 6, 2022
As rising fuel prices and global economic upheaval continue to increase the cost of flights and leisure travel, local and international hospitality businesses are feeling the pinch. Companies in the sector need to evaluate how they can improve guest experiences while...
Jun 15, 2022
Once upon a time, long ago, a farmer with his plough, hoe and sickle would have looked at a horse-drawn harvester with suspicion – it can’t do what I can do, surely? Later, engine driven equipment all but changed agriculture for good, fundamentally shifting the...
Apr 11, 2022
The strides made in our industry over the past few years have drastically changed what is possible for business communication, but have also changed what’s expected as a baseline to remain competitive and efficient. By Tim Wood, executive head: IS and IT at Vox...
Jul 13, 2021
Businesses today need to enable their employees to collaborate seamlessly wherever they are, through a variety of channels, including voice, video and chat. By Ankush Joshi, practice lead for unified communications at AlphaCodes This means they need a cloud- and...