Why customers and CFOs gravitate towards unified communications

The way customers communicate with companies has evolved rapidly, which is why businesses are now placing a greater focus on delivering on the unprecedented flexibility and convenience demanded by customers. To avoid being left behind by competitors and new...

Cutting costs in the hospitality industry

As rising fuel prices and global economic upheaval continue to increase the cost of flights and leisure travel, local and international hospitality businesses are feeling the pinch. Companies in the sector need to evaluate how they can improve guest experiences while...

Copper to cloud: welcome to the communication revolution

Once upon a time, long ago, a farmer with his plough, hoe and sickle would have looked at a horse-drawn harvester with suspicion – it can’t do what I can do, surely? Later, engine driven equipment all but changed agriculture for good, fundamentally shifting the...

The future of unified communications starts today

The strides made in our industry over the past few years have drastically changed what is possible for business communication, but have also changed what’s expected as a baseline to remain competitive and efficient. By Tim Wood, executive head: IS and IT at Vox...

Is your UC solution meeting your needs?

Businesses today need to enable their employees to collaborate seamlessly wherever they are, through a variety of channels, including voice, video and chat. By Ankush Joshi, practice lead for unified communications at AlphaCodes This means they need a cloud- and...