Jun 15, 2022
Once upon a time, long ago, a farmer with his plough, hoe and sickle would have looked at a horse-drawn harvester with suspicion – it can’t do what I can do, surely? Later, engine driven equipment all but changed agriculture for good, fundamentally shifting the...
Apr 11, 2022
The strides made in our industry over the past few years have drastically changed what is possible for business communication, but have also changed what’s expected as a baseline to remain competitive and efficient. By Tim Wood, executive head: IS and IT at Vox...
Jul 13, 2021
Businesses today need to enable their employees to collaborate seamlessly wherever they are, through a variety of channels, including voice, video and chat. By Ankush Joshi, practice lead for unified communications at AlphaCodes This means they need a cloud- and...
Jun 25, 2021
With more than 4-billion email users globally, there is no arguing the fact that this is still the most pervasive form of electronic communication out there. By Mayleen Bywater, senior product manager: email and SMS at Vox Whether you are an SME or a large corporate,...
Jun 17, 2021
Most people’s first association with voice recognition technology is Siri, Apple’s now-ubiquitous personal assistant. 10 years on though, the possibilities of AI and machine learning initiatives suggest that voice integration has a bright future ahead. By...
Jun 14, 2021
Although it is no surprise that companies that make PABX systems, like Panasonic and Samsung, are stopping their switchboard manufacturing activities, this may leave some companies asking whether their telephone systems are now useless. Samsung discontinued its phone...