May 18, 2021
The change in how customers and brands interact over the past decade may seem gradual, until we look back and actually see how drastic this transformation has been. By Jeremy Osborne, strategic account manager at Infobip SADC This change was especially profound during...
May 13, 2021
The fear of making wrong technology choices can delay critical transitions to modern innovative technologies, writes Garry Ackerman, director of Argantic. Business leaders need to keep abreast of the ever-evolving telephony market because communications is a key...
May 3, 2021
Many people ditched their home landlines long ago. In a world where everyone carries a cellphone on their person at all times, it just didn’t make sense to hold onto them. Understandably, businesses have been slower to let go of the landline. You need a standard...
Feb 26, 2021
It doesn’t seem all that long ago that artificial intelligence (AI) chatbots were a new, futuristic-seeming technology, with analysts trying to predict how they might be used. Now you can hardly go onto a website without encountering one. By Brent Haumann, MD of...
Feb 5, 2021
2020 highlighted the importance of secure, reliable communications networks. Following a revealing year that made digital communication channels and remote working the norm, there are a few tech trends that are likely to play out over the foreseeable future. Here, Nic...
Jan 14, 2021
As businesses across sectors consider various new modes of work to drive business performance, there is an increasing urgency to streamline and optimise communication channels – for both internal and external functions. By Steve Davies, chief technology officer...
