The emergence of conversational UI

With the likes of artificial intelligence, machine learning, and virtual reality becoming part of corporate strategy, the nature of the traditional user interface (UI) is changing. JC Oberholzer, chief system architect for SilverBridge Holdings subsidiary Rubix...

Digital whacks the benefits of US into a new league

With the arrival of digital everything, there’s been a step change in the benefits that a unified communications strategy can deliver, yet companies in the public and private sector still appear reluctant to step into the future. As cloud solutions begin to make...

Unified comms pushes workforce boundaries

The rapid increase in the number of people and in volumes of data has left businesses with no option but to embrace digital technology and adapt systems. There are pros and cons to this, but ultimately the evolution to video conferencing, fast data connections, the...

Hardware-based videoconferencing still has a place

The rapid expansion of the market for software-based videoconferencing and tele-presence solutions has not yet – and will most probably never – replace the need for dedicated, room-based solutions among mid-sized and large South African organisations....

Connecting the unconnected through innovation

Real breakthroughs are rare in any industry, as is true innovation. It takes certain experience and fresh thinking to come up with original ways of doing things. And often, these new ways use existing means, just re-arrange or connect them differently, to create...

Modern business telephony key to efficiency

There has not been much innovation in telephony since the VoIP revolution, but every telephone service provider is still claiming to have the best quality at the cheapest rate. With all this competition in the market, what is the real differentiator in today’s highly...