Hardware-based videoconferencing still has a place

The rapid expansion of the market for software-based videoconferencing and tele-presence solutions has not yet – and will most probably never – replace the need for dedicated, room-based solutions among mid-sized and large South African organisations....

Connecting the unconnected through innovation

Real breakthroughs are rare in any industry, as is true innovation. It takes certain experience and fresh thinking to come up with original ways of doing things. And often, these new ways use existing means, just re-arrange or connect them differently, to create...

Modern business telephony key to efficiency

There has not been much innovation in telephony since the VoIP revolution, but every telephone service provider is still claiming to have the best quality at the cheapest rate. With all this competition in the market, what is the real differentiator in today’s highly...

The brave new world of VoIP

Enterprise telephony market research reveals that Internet Protocol-enabled PBXs are now out-selling analogue PBXs by a factor of five to one.

UC market in SA experiences major growth

Now that the costs of bandwidth have tumbled and fibre-based broadband has become commonplace in office parks and suburbs in South Africa metros, many companies are looking to invest in unified communications solutions to improve collaboration and reduce costs. That’s...

Aspect Software acquires LinguaSys

Aspect Software, a leading award-winning cloud provider of fully-integrated consumer engagement, workforce optimisation, and back-office solutions, has announced another key acquisition continuing the company’s successful business transformation to a leading cloud...