The brave new world of VoIP

Enterprise telephony market research reveals that Internet Protocol-enabled PBXs are now out-selling analogue PBXs by a factor of five to one.

UC market in SA experiences major growth

Now that the costs of bandwidth have tumbled and fibre-based broadband has become commonplace in office parks and suburbs in South Africa metros, many companies are looking to invest in unified communications solutions to improve collaboration and reduce costs. That’s...

Aspect Software acquires LinguaSys

Aspect Software, a leading award-winning cloud provider of fully-integrated consumer engagement, workforce optimisation, and back-office solutions, has announced another key acquisition continuing the company’s successful business transformation to a leading cloud...

Five ways cloud telephony aids SMEs

If the business world was a steep cliff and entrepreneurs were rock climbers trying to get to the top, think of modern technologies as the footholds they’d use to boost themselves higher and higher, says Ambarish Gupta, founder and CEO of Knowlarity. This analogy is...

UC gets real with Connection Telecom

For all the talk about unified communications (UC), few companies have delivered a truly connected platform and ecosystem with real business benefit. Cloud-based PBX provider, Connection Telecom is here to change all that with its Telviva business communication...

Choosing the right VoIP solution

Many organisations that have not embarked on a journey from traditional PSTN phone lines to VoIP are looking to make the change to take advances of the numerous benefits of this technology. From lower costs to reduced space, hassle free maintenance and remote...