Mitel launches new corporate brand

Mitel has launched a new corporate brand. The new brand is the latest in a series of strategic moves that have transformed the company into a world-wide leader in business communications. In the past 18 months, Mitel has doubled in size, broadened its market presence...

Aspect launches Unified IP 7.3

Aspect Software has announced the launch of Aspect Unified IP 7.3, a feature-rich customer contact solution that simplifies and flexibly manages omni-channel interactions. Codenamed Mako Shark, Unified IP (UIP) 7.3 improves upon its predecessor by offering greater...

Jasco offers DataVoice DVLink desktop app

Jasco has announced the availability of the new DataVoice DVLink desktop application, an add-on to the proven DataVoice Libra voice recording solution. DVLink enhances the capabilities of Libra through an intuitive, easy-to-use dashboard that makes both the call and...

Mitel named as leader in UC by Gartner

Mitel has announced it has been positioned by Gartner in the Leaders Quadrant of the latest Magic Quadrant for Unified Communications (UC). “Mitel has made bold moves this past year with a series of in-house innovations and acquisitions that have deepened our...

Avaya launches Collaborative Cloud

Avaya has escalated its efforts to get customers to fast-track to the cloud with the first of several sweeping initiatives. These will optimise solutions and processes for delivery of collaboration as a service (CaaS) via the Avaya Collaborative Cloud. Strong demand...

Tropa offers emotional voicemail with Voxeo

Tropa Services, a mobile marketing company based in Switzerland, specialises in innovative customer communication. Delivering emotional voice messages to mobile phone voice boxes with its voiceTRO offering, has developed into a main business. For the technical...